For years, light duty and towing providers have learned to dispatch from their
kitchens, living rooms, and in some cases, even their trucks. We are proud to offer
a dispatching solution that will let you sleep better at night!

Founded by Dana Purvis in 2010, KOLO DBS LLC is a professional Roadside Assistance dispatch company that has provided dispatching services for nearly two years. In that time, we have sharpened our services into a tightly run operation, able to handle all requirements as a Roadside Assistance company. We maintain close working relationships with insurance representatives to stay on top of their dispatching expectations. In order to maintain these expectations, we record every incoming and outgoing call, and store them for 90 days. Our rigorous quality assurance program reviews these recordings and produces weekly reviews of each dispatcher on our staff. Our dispatching system is a fully integrated reporting machine, able to keep you up-to-date on how your business is doing, moment to moment. >see our mission statement

KOLO DBS LLC uses the TOPS dispatch software created by TowXchange, and offers your company the ability to monitor call volume with up-to-the-minute reporting specific to your company. In addition to dispatching services, our company is fully capable of reviewing your roadside service through the use of surveys, our experienced business analysts, and available consultants.